Shipping Policy
SHIPPING POLICY: At Lithologie Co., we are dedicated to providing reliable and efficient shipping services to our valued customers. This policy outlines important information regarding our shipping options, delivery times, and related details. Please read this policy carefully to understand how we process and deliver your orders. If you have any further questions, feel free to contact our customer support team for assistance.
ORDER PROCESSING: Orders are typically processed within 1-2 business days.
- Standard Shipping (First Class Mail): For customers who choose our Standard Shipping option, we utilize First Class Mail. The shipping times for standard shipping can vary based on your location. Generally, delivery times range from 3-8 business days, depending on your address. Please note that these estimates are subject to potential delays that may occur beyond our control.
- Express Shipping (Priority Mail): For those who prefer expedited shipping, we offer express shipping through Priority Mail. This option ensures faster delivery of your items. Similar to standard shipping, the exact shipping times for express shipping will also depend on your location. To provide an estimate, delivery times typically range from 1-4 business days.
How long do orders usually take to ship?
After you make a purchase, we quickly start processing your order to ensure your items are delivered on time. Packing and shipping orders usually take around 1-2 business days. Once shipped, Standard Shipments within California can arrive in as little as 4-5 business days, while destinations on the East Coast may take up to 5-8 business days. We understand the importance of fast shipping, so we continually work on improving the efficiency of our delivery process to get your order to you as quickly as possible.
What mail carriers do you use?
We utilize the services of USPS (United States Postal Service) as our mail carrier for both standard and express shipping options.
Having trouble with the tracking number?
Once you receive your tracking email please allow 24 hours for carrier updates to occur. Reach out to customercare@lithologieco.com for further assistance.
Which countries does Lithologie Co. ship to?
At present, Lithologie Co. exclusively ships to customers within the United States. However, we are actively working on expanding our shipping capabilities to cater to international customers. We have recognized the high demand for international shipping and are striving to make it available in the near future. Stay tuned for updates on our international shipping services as we aim to serve customers worldwide!
